Privacy Policy

JUGNU is a music platform operated by JGMN Pvt LTD (“JUGNU”, “we”, “us”). This policy explains how we collect, use, share, and protect personal data when you visit our website, create an artist account, upload music, buy a plan, or otherwise use the service.

It sits alongside our Terms & Conditions. If a release contract you sign says something more specific about a particular recording, that contract governs that release.

We collect the following categories of information.

• Account data. Name, email address, and profile image you provide when you sign up. Sign-in is handled by our authentication provider, Clerk.
• Catalog and content. Audio files, cover artwork, lyrics, titles, language, genre, contributor credits (such as singer, lyricist, composer, and music director), ISRC codes, and release details you upload.
• Contracts. Release undertakings you accept and signed contract files generated for a release.
• Billing data. The plan you buy, amount, currency, and Razorpay order and payment identifiers, payment status, and the type of payment method. Razorpay processes card and bank details. We do not store your full card number on JUGNU.
• Usage and device data. IP address, browser and device type, and log data about how you move through the service, used to operate and protect it.
• Messages. Information you send us when you ask for help or correspond about your account or a release.

We use personal data to:

• Create and secure your account and show your dashboard, tracks, and releases.
• Host, play, review, and manage the music and artwork you upload.
• Take payment for plans (including Dreamershood, Pro, and Star) and keep a record of what you purchased.
• Deliver releases to digital services such as Spotify, Apple Music, and YouTube Music when distribution is part of your plan and the release is approved.
• Support registrations with societies such as IPRS or ISAMRA when that service is included in your plan and you use it.
• Detect fraud, abuse, and unauthorized access, and enforce our terms.
• Meet tax, accounting, and other legal duties, and respond to lawful requests.
• Send service messages about your account, billing, and releases.

We process personal data to provide the service you request, to comply with law, and for the other permitted uses under the Digital Personal Data Protection Act, 2023 and other laws that apply.

We do not sell your personal data. We share it only as needed to run JUGNU:

• Authentication. Clerk, to sign you in and protect your account.
• Payments. Razorpay, to take subscription and membership payments. Razorpay’s own privacy terms apply to the payment data it handles.
• Infrastructure. Hosting, database, and file-storage providers that keep the website and your uploads available.
• Stores and societies. Digital service providers and, where you use the feature, royalty societies, receiving the content and metadata required to distribute a release or complete a registration.
• Professional advisers and authorities. When we need advice, or when the law, a court, or a regulator requires it.

Stores that receive your music act under their own rules for data they collect about streams and listeners.

We keep account and catalog data while your account is open and for a limited time afterward so we can finish takedowns, resolve disputes, and meet legal duties. Payment and tax records are kept for the period Indian accounting and tax law requires. Server logs used for security are kept for a shorter operational period. When data is no longer needed, we delete it or de-identify it.

We use access controls, encrypted connections, and provider safeguards appropriate to a music platform that stores accounts, audio, and payment records. No online service can promise perfect security. You are responsible for keeping your sign-in credentials private and for telling us if you believe your account has been misused.

JUGNU is for people who are at least 18 years old. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.

Depending on the law that applies to you, including India’s Digital Personal Data Protection Act, 2023, you may have the right to:

• Ask for a summary of the personal data we hold and how we use it.
• Correct inaccurate or incomplete data.
• Ask us to erase personal data, subject to records we must keep by law.
• Withdraw consent where processing is based on consent.
• Raise a grievance about how we handle your data.
• Nominate another person to exercise your rights if you die or become unable to do so.

To make a request, write from the email address on your JUGNU account with the subject line “Privacy request”. We may need to confirm it is you before we act. Some requests can be refused where the law allows, for example where we must retain payment records.

We use cookies and similar technologies that are necessary to sign you in, keep your session secure, and remember basic site preferences. Clerk may set authentication cookies for that purpose. You can control cookies in your browser. Blocking essential cookies will stop sign-in from working.

JGMN Pvt LTD operates from India. Our providers, including authentication, payments, and hosting, may process data in India and in other countries where they run their services. We use providers that protect personal data under contracts and the safeguards required by applicable law.

We may update this policy as the product or the law changes. The “Last updated” date at the top will change when we do. If a change materially affects how we use your data, we will give a notice in the product or by email where that is reasonable. The current version is always on this page.

Privacy questions and requests go to JGMN Pvt LTD, the company that operates JUGNU. Send them from the email address on your account so we can match the request to you. The rules for using JUGNU are in the Terms & Conditions.